Service & Technical Support

Your WatchDog purchase includes:

  • Unlimited users and logins
  • Unit programming
  • All software upgrades and improvements to the system
  • All software upgrades of field equipment
  • All reports and alarms, including custom reports (some limits may apply)
  • Access to Customer Service for installation and ongoing needs
  • Access to Customer Service for training on use of data and website

After Sale Support

We don’t believe in just handing you a box and walking away. We are here to support you through the entire Watch Dog journey.

After Sale Support Process Includes:

  • System Unit Programming
  • Install Support
  • Quality Control Check
  • Alarms / Reports
  • Initial Incident Support & Examples
  • 1st Training Online
  • Additional Data Analysis
  • 2nd Training Field Visit
  • Ongoing Data Analysis Support
  • Ongoing Training

For technical support please contact: 403.212.2382